What We Collect and Why We Collect It
When you register an account on tk99vip, we collect your name, email address, phone number and the wallet identifiers tied to your bKash, Nagad or Rocket account. This is necessary to process your deposits, verify withdrawals and deliver account-level support. We also collect device and session
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data — browser type, IP address, pages visited — to keep your account secure and to detect unusual login patterns. Payment transaction records, including the amounts and timestamps of transfers made through bKash, Nagad or Rocket, are stored for financial reconciliation and to resolve any disputes
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you raise. We do not store your full mobile wallet PIN or password at any point. Cookies and similar tracking tools are used to remember your session preferences and to understand which parts of the lobby you use most. You can manage cookie preferences through your
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browser settings, though disabling certain cookies may affect how pages load on your device. We retain your account data for as long as your account remains active and for a period after closure as required by applicable financial record-keeping obligations. All data handling depends on your
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local law and the eligible regions we operate in — if you are unsure whether this policy applies in your jurisdiction, contact our support team before proceeding.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.